Mynd AI

Privacy Policy

1. Collection of Personal Data

1.1 Personal Data

We collect and store personal data related to your App profile that you voluntarily provide when you register or continue to use the App, such as your name, date of birth, demographic location, and time zone.

1.2 Derived Data and Uploaded Media

Our servers automatically collect data when you use the App, such as actions integral to the App and media you upload. We may request access to your device’s microphone, photos, or camera to facilitate these uploads. All such media will be stored on our servers.

1.3 Access to Your Mobile Device

We may request access to or enable specific features from your mobile device, including mobile reminders and other functionalities. You can manage our access or permissions in your device settings.

1.4 Mobile Device Information

We collect information about your device, including the device identification number, model, manufacturer, operating system version, phone number, country, location, and other data you choose to provide.

1.5 Push Notifications

We may send notifications related to your account or the App. You can opt out of receiving these communications by adjusting your device settings.

1.6 Contest, Giveaway, and Survey Data

We may collect personal and other information you provide when participating in contests, giveaways, or responding to surveys.

2. Legal Basis, Purpose, and Duration of Personal Data Processing

2.1 Legal Foundations for Data Processing 

We handle your personal data in compliance with legal obligations, based on our contractual relationship, with your consent, for the protection of individual rights, to perform tasks in the public interest, and due to our legitimate interests. This approach ensures a seamless, efficient, and personalized user experience.

2.2 Purposes of Data Processing 

We use your personal data for several purposes:

  • To create and enhance your personal profile for more personalized app interactions.
  • To monitor and analyze app usage and trends to continuously improve your experience.
  • To send notifications about app updates and solicit your feedback.
  • To improve our services and website based on user input.
  • To send marketing emails about new products and special offers using the email address you provided.
  • To engage in scientific, research, development, and creative activities, particularly in artificial intelligence, in collaboration with academic and research institutions.

2.3 Payment Information 

For purchasing advanced services through our app, you will need to link your iTunes, Apple Pay, or Google Pay accounts. While this is necessary to process transactions, it does not give us access to your credit card or banking information.

2.4 Data Security and Retention 

Your personal data is processed and stored electronically in an anonymized or pseudonymized form across multiple secure databases. We retain personal data for the duration of our contractual relationship and as long as necessary afterward. If there is no longer any need to process specific personal data, it will be deleted to ensure your privacy and data security.

3. Management of Personal Data

3.1 Sharing and Disclosure of Information 

We may share the information we have collected about you under specific conditions:

  • We do not sell, distribute, or rent your personal information to third parties without your explicit consent unless required by law.
  • Your data may be processed by external service providers who are contractually obliged to keep your information confidential. These providers may include system operators and entities engaged in scientific research, including universities.
  • With your permission, we may use your personal information to send promotional information from third parties we believe may interest you.
  • In the event of a sale, merger, or consolidation of our app, your personal information may be transferred as part of the business assets.

3.2 Circumstances for Disclosing Personal Information

  • We may disclose your information to comply with legal obligations, respond to court orders, or cooperate with government requests.
  • To enforce our terms of use and other agreements, which may include billing and collections.
  • To protect the rights, property, or safety of our app, our customers, or others. This includes sharing information to prevent fraud or reduce credit risks, especially in situations where there may be threats to safety or concerns of criminal activity.

4. Use of Tracking Technologies

4.1 Implementation of Cookies and Similar Technologies

  • We employ cookies, web beacons, and tracking pixels to enhance your personalized experience on the App, contingent upon your explicit approval. For detailed information on our use of these technologies, please refer to the integrated Cookie Policy within this Privacy Policy.

4.2 Engagement with Third-Party Analytics

  • In partnership with third-party services like Google Analytics and Facebook Business Manager, we use both first-party and third-party cookies to facilitate detailed analytics and remarketing efforts. These tools help us track app usage, evaluate the popularity of content, and gain insights into user behavior.
  • Your consent is required for the processing and sharing of data collected via these technologies with our third-party partners, as outlined in this section. While we share analytical data with third parties, it does not include your personal identifying information.
  • Should you decide to opt out of tracking, you can utilize the opt-out tools available from entities such as the Network Advertising Initiative or the Digital Advertising Alliance.
  • Please note that any changes to your device or browser settings, like upgrades or new installations, might reset or remove specific cookie settings, affecting how tracking technologies function on your device.

5. Interactions with Third-Party Services

5.1 External Links and Third-Party Integrations

  • Our App includes links to third-party websites, applications, and services that may be of interest, such as advertisements and external payment platforms. These external links are not affiliated with our App. Once you navigate away from the App using these links, our Privacy Policy no longer governs the information you provide to these external sites. We cannot assure the security or privacy of your personal data once it is shared with third-party sites.
  • It is essential to review the privacy policies and practices of these third-party entities before submitting any personal information. You should take appropriate measures to safeguard your personal data when interacting with these sites. We are not liable for the content, privacy, or security practices of any third parties, including websites, services, or applications that you may access through links from our App.

6. Protection of Your Information

6.1 Robust Security Measures

  • We implement a combination of administrative, technical, and physical safeguards to protect your personal information stored in our systems. Despite our stringent security protocols, it is important to recognize that no security system is infallible, and no digital data transmission can be guaranteed to be completely secure against interception or misuse.
  • We strive to protect your personal data, but we cannot ensure or warrant the absolute security of any information you transmit to us or receive from our service. Online data transmissions are vulnerable to security breaches, and we cannot be held accountable for the actions of unauthorized third parties who gain access to your personal data despite our best efforts.
  • Users should also be proactive in securing their personal information by using strong passwords, secure internet connections, and other personal security measures to help prevent unauthorized access and ensure the safety of their information.

7. Age-Related Restrictions for Users Under 15

7.1 Restrictions for Young Users

  • The services provided by our App are not designed for children under the age of 15. Accordingly, we prohibit children under this age from providing any personal data through the App. This includes registration details, participation in public commenting features, or making purchases through the App. Additionally, children under the age of 15 should not provide any personal information such as names, addresses, phone numbers, email addresses, or usernames.

7.2 Handling Data from Minors

  • In instances where it comes to our attention that personal data has been collected from a child under 15 without parental consent, we will take immediate steps to delete such information. If you suspect that we might have inadvertently collected data from or about a child under 15, please contact us directly at support{at}d1n.com so we can address the issue promptly.

8. Do-Not-Track Features and User Privacy Controls

8.1 Understanding Do-Not-Track Settings

  • Most modern web browsers and some mobile operating systems offer a Do-Not-Track (“DNT”) option that you can activate to express your preference not to be tracked during your online activities. However, as there is no consistent industry standard for interpreting DNT signals, our App currently does not respond to these signals or similar mechanisms communicated by your browser or mobile device regarding tracking preferences.

8.2 Future Adaptations to Tracking Standards

  • Should a standard emerge that necessitates our compliance, we are committed to adapting our practices accordingly and will inform you of any significant changes to our tracking policy through updates to this Privacy Policy. This commitment ensures that our users are always fully informed of how their data is being used and what controls they have over their personal information.

9. Managing Your Personal Data

9.1 Control Over Account Information

  • Profile Management: Access and adjust your personal data at any time by logging into your profile on our website or app. Navigate to your profile or account settings where you can update or modify your information as needed.
  • Assistance from Support: For more tailored requests such as accessing, correcting, or deleting personal data that you cannot adjust yourself, contact our support team at support{at}d1n.com. Please note that deleting certain data may require us to deactivate your account, and not all data can be modified if it would lead to a violation of legal standards or create inaccuracies.
  • Account Termination: Should you decide to terminate your account, we will disable and remove your account and associated data from our active systems. To safeguard against fraud, resolve disputes, and meet regulatory requirements, some data may be retained temporarily.
  • Data Retention Post-Termination: Following a termination request, data not essential for ongoing operations or compliance will be retained for no longer than 30 days. During this period, we will ensure the complete removal of your data from our systems and backups.
  • Your Rights: You are entitled to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to processing and to data portability. You can withdraw your consent to data processing at any time and have the right to file a complaint with the Data Protection Authority. For detailed guidance, refer to the Data Protection Act and the General Data-Protection-Regulation (GDPR).

9.2 Communication Preferences

  • Opting Out of Communications: If you wish to stop receiving communications from us, you can unsubscribe using the link provided in the footer of our emails or by adjusting your communication preferences in your account settings.
  • Managing Third-Party Communications: Responsibility for unsubscribing from third-party communications lies with you. Should you choose to discontinue receiving such communications, please contact the third party directly to adjust your preferences.

10. Information for Users in the European Economic Area (EEA)

10.1 Data Transfer and Processing Outside the EEA

  • For users accessing our services from within the European Economic Area (EEA), it’s important to note that your personal data is transferred to servers located in the United States. This international transfer includes the processing and storage of your information by our partners and staff who operate outside the EEA. Given this transfer, your data may move between the United States and other countries that might not offer the same level of data protection as your home country. Despite these differences, we ensure that all personal data handled by us adheres strictly to the principles set out in this Privacy Policy.

10.2 Consent to Data Transfer

  • By using our services and providing explicit consent, you agree to the transfer and processing of your personal data in the United States. This consent covers the storage, use, and any other form of processing necessary to provide our services to you.

11. Agreement to Privacy Policy

11.1 Mandatory Consent

  • Access to and use of our App require your agreement to our Privacy Policy. By consenting to this policy, you are acknowledging and accepting all terms, which establishes a binding legal contract.

12. How to Reach Us

12.1 Contact Details

  • Should you encounter any issues or have questions regarding your personal data, feel free to reach out to us at:
    • Email: support{at}d1n.com
    • Physical Address: D1N LLC, 732 S 6th ST, STE N, Las Vegas, NV 89101, USA
    • Web: www.d1n.com